Did you know that our Helpdesk Technicians can conduct remote troubleshooting with an end-user through a secure ElluminateT session? For some users, this can be an ideal means of troubleshooting issues they may encounter. Each session is recorded and conducted by permission, under the immediate supervision of the end-user.
Note:(It is recommended that persons requesting a remote troubleshooting session use a high-speed ISP connection.) Ask the friendly Helpdesk Technician if a remote ElluminateT session is a suitable option for resolving your issue!
Posted in: Help Desk Tips